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Program delivery

North Star

Turn intake documents, team updates, and leadership feedback into an operating plan that stays current.

Internal application

The problem

Delivery leads have to piece together interview notes, process maps, and status updates before they can tell a team what to build or ask leadership for a decision.

Design decisions

I connected intake, delivery, reporting, and artifact creation through one program record. Guided Plans explain which inputs changed the recommendations, while Studio traces its drafts back to source material.

What it does

Try the workflow

Illustrative example

Turn source material into a program brief

Review scope, risks, and gaps extracted from a statement of work and discovery notes before using them as program context.

Program intake

Sources
Statement of work and interview notes
Outcome
Make service intake easier to route
Gap to confirm
Who owns exceptions?

How AI helps

One program record, from intake to delivery

North Star uses AI at three points. It analyzes intake and discovery evidence, synthesizes ongoing updates and sponsor feedback into guidance and reporting, and drafts role-specific artifacts in Studio. Teams can inspect which inputs influenced a recommendation or draft.

Example

For a service modernization program, a statement of work establishes scope, a role update flags an unresolved intake decision, and sponsor feedback changes the next action. Studio can use the same evidence to draft stories and tests for review.

What people decide

Teams review the intake findings and can dispute guidance. Admins tune model settings. Reviewers approve specific Studio revisions before handoff, and staff decide what gets published to clients.

Built with

  • Next.js
  • React
  • Postgres
  • Vercel

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